Jan:  ok, now I'm embarrassed
me:  ?
Jan:  Jazzy got kicked out of Safari grooming
me:  omg
for what?
Jan:  she was a problem I guess, last grooming
me:  so you called them
to make a new appt
and that's when they chose to tell you
Jan:  yeah, well she can stay there and then when I asked for a groom, they said no
me:  how did they say no?
what words did they use?
Jan:  she couldn't be groomed any more because last time she was a bit of a problem
me:  omg what KIND of problem?
what did you say?
how did you respond?
Jan:  she didn't elaborate beccause I threw a fit
me:  you did?
Jan:  and said she was gentle as a lamb
ctm
me:  how can they be afraid of jazzy?
her teeth are tiny
Jan:  they are investigating now and will call me back
me:  wow
and she's clearly in need of a groom. =(