i must go, my planet needs me pic.twitter.com/uYS4riDOMU
— Cates Holderness (@catesish) May 11, 2017
Showing posts with label flying. Show all posts
Showing posts with label flying. Show all posts
12 May 2017
YAS ALIEN FRIEND
13 October 2015
21 July 2015
someone shuffled off to buffalo and got trayupped!
@DeltaAssist @Delta why was flight DL6204 canceled? No reason was given.
— thomas wilhelm (@_thomas_wilhelm) July 21, 2015
@DeltaAssist no, I booked myself on 7:02 flight that's delayed until 8:25, almost 5 hours after my original flight. Will I ever get home?
— thomas wilhelm (@_thomas_wilhelm) July 21, 2015
she's going to miss RHoNYC. #trapqueen
22 June 2015
04 March 2015
awesome lady alert!
she is the only black lady to ever hold her specialized position.
In 2004 she was cross-commissioned into the USAF, a fairly rare occurrence in itself, and joined the elite U-2 Dragon Lady spy plane program. Within a year she had passed the incredibly challenging U-2 conversion syllabus and was soon flying combat missions around the globe. She has since gone on to get her Masters Degree in aeronautical science, she became the commander of the U-2 test detachment at Plant 42, served at NORAD, is now the 9th Reconnaissance Wing Inspector General and was recently selected for promotion to the rank of full Colonel. (via)
07 July 2014
did you have a good 4th?
did you see this video of a drone flying through the new york fireworks show?
11 April 2014
two old ladies fly in an airplane for the first time, and are delightful
watch the whole thing, but especially watch from the 6 minute mark. via
"there will be clouds of course. at least thats what ive heard, that you fly through them."
"there will be clouds of course. at least thats what ive heard, that you fly through them."
01 April 2014
21 March 2014
11 January 2013
27 December 2012
the strongly worded email i sent united airlines last night while waiting for my ride to new jersey that nearly resulted in my own death
Dear United,
I'm writing from ATL while waiting for my replacement flight after a second cancellation during my brief holiday travels. Im not quite finished with what could quite possibly be the worst air travel experience I've had. hopefully i'll make it back this evening, and in the meantime, I want to do my part as a customer to let you know of several failures in your company's efforts to provide acceptable service. FYI : my confirmation is c2cjb4. (I know it by heart at this point.)
my ordeal began Friday morning (dec 21), when I arrived at the office with bags packed to leave that afternoon from EWR to BNA at 3:30pm. at 9:30am, I received an email alerting me that my flight was cancelled. I had not been automatically rebooked, so I got on the phone.
after a 30 minute wait, I spoke with someone who told me there were no flights on united but she was checking other airlines. she asked me to hold while she called us airways to confirm a seat on a similar flight from LGA. while waiting, I was disconnected. no one called me back, so I called again.
this time I was on hold for 45 minutes (precious time on days with lots of cancellations) I explained to the new representative what had happened, and she said that us airways flight was no longer an option. she looked for a flight for me and was unable to find anything until the next afternoon, not direct, and arriving at 11pm the next evening (dec 22).
now's a good time to mention that December 22 marked my 30th birthday, and my family had planned an event for me beginning a 8pm. this late arrival would mean I would miss this event, and was unacceptable to me.
when i expressed this I was told there was nothing that could be done, and no ways to get me in any earlier. the demeanor of this representative took a dark turn at this point as well, and I was told tersely that if she had something else, she would help me. I hung up very upset and distressed.
after some thought, I decided that if i wasn't going anywhere for more than 24 hours, I might as well look into taking a train to Philly and leaving from there, so I called back. this time (45 minute hold time) i asked the new representative to look into flights from PHL, and she replied with "how about JFK tonight?" I was so happy and also confused to learn that there were still flights from NYC. she put me on hold for 20 minutes. when she came back she said that in fact there were no flights from JFK that day, but she had something the next day. after another long hold, she came back and said that was unavailable as well. then she asked if I would mind going from LGA to BOS to IAD to BNA the next morning and getting in at 1pm. I told her I'd take that and she put me on hold to confirm. 20 minutes later, she came back to tell me that this was "invalid routing" and that wouldn't be an option either.
I also asked if I could get to ATL and MEM as options, to which I was also told there were no flights available. so she finally looked into PHL and told me the only option was to fly there that night, spend the night, and leave on a 6am flight in the morning through IAD then on to BNA. I asked if united was willing offer me a hotel voucher, and I was told no.
I took this itinerary and booked a hotel room in Philadelphia at my own expense of $115.
the first leg of this itinerary was with US airways, and after receiving my new e ticket from the United rep, I went online to check in. I received an error saying this wasn't available and to call US air. I did so (got through with no hold) and was told I needed to call united because the status of my ticket was incorrect.
I called united back (30 minute wait) and asked what was going on, and the rep out me on hold while she confirmed my status on each leg on my trip. this took 30 minutes, at the end of which I was told that I was indeed confirmed on the us airways flight, as well as the others. I was glad I had followed up.
so I set off for the airport. I got to LGA and was unable to print my ticket at the kiosk, so got in line (for 20 minutes). when I got to the counter, the us airways rep told me that while I was once confirmed on the PHL flight, I had been taken off the reservation by United. at this point, nothing surprised me, but I felt totally helpless. no matter how much effort and follow up I was willing to put in as a customer, United was failing at every turn.
the us airways rep ended up finding me a seat on another PHL flight which hadn't left yet, and I was able to reach my destination due to her helpfulness alone.
I spent a short 5 hours getting sleep in my hotel, and returned for the 6am flight to IAD. this one went off without a hitch, until it was time to land. we were forced to perform a "go around" which had us landing about 40 minutes late and I barely made my connection. however I made it to Nashville that morning.
I got started enjoying my holiday almost a full day later than planned.
today, I was scheduled to fly out of ATL to Cleveland and then to LGA, arriving around 7pm. last night I received an email that my CLE to LGA leg was cancelled due to weather. again, no automatic rebooking, so I called and luckily got through fairly quickly this time. the rep on this call was very helpful and rebooked me on a direct flight, however this was to EWR instead of LGA. I took this flight, as it was direct, and I no longer trusted that any of United's flights were going to end up with me where I was supposed to be.
now, I'm at the airport in Atlanta. I arrived early because I had coordinated transportation with my mother who was flying out at the same time, but my new flight leaves 3.5 hours after hers. I went to my assigned gate and saw that a flight to EWR scheduled for the morning was heavily delayed, and leaving shortly. I went to the desk and inquired about getting on this earlier flight (3831), explaining that my initial flight had been cancelled and an earlier flight would be much more convenient. the rep at the desk reluctantly agreed to take a look, and then told me she could put me on standby, for a charge of $75. I refused.
the flight I'm currently booked on is already delayed 25 minutes, hours in advance, and I'm crossing my fingers that I make it home tonight.
I cannot express the disappointment and inconvenience I've endured throughout what was my first time flying with United. I went from having a direct afternoon flight to a 2-day, 3-leg trip which included a hotel stay at my own expense. I missed out on almost a day with my family at the holidays due to the inability of your airline to assist me adequately when my flight was cancelled. and now on my return trip, I'm arriving late, and into a different airport (EWR) from which it is exceedingly more difficult for me to get home to Brooklyn than my original destination of LGA, which is a short, inexpensive cab ride. the ride from EWR will cost me around $60.
I paid over $500 for this reservation, and at no point did United fulfill their end of the transaction. in addition, your airline was unwilling to ease my burden by picking up a hotel tab which equalled a fraction of the cost of my ticket. I'm asking for compensation now, without which I can not ever envision myself booking travel with United again. A full refund or voucher for future travel would go a long way in improving my opinion of your airline moving forward.
On a positive note, I would like to compliment United's iPhone app. it is incredibly useful, and did its part in keeping me updated and informed (though it was almost always bad news...).
thank you for taking the time to address my experience / issues, and please let me know if I can offer any further information.
Respectfully,
Kylie Kaiser
I'm writing from ATL while waiting for my replacement flight after a second cancellation during my brief holiday travels. Im not quite finished with what could quite possibly be the worst air travel experience I've had. hopefully i'll make it back this evening, and in the meantime, I want to do my part as a customer to let you know of several failures in your company's efforts to provide acceptable service. FYI : my confirmation is c2cjb4. (I know it by heart at this point.)
my ordeal began Friday morning (dec 21), when I arrived at the office with bags packed to leave that afternoon from EWR to BNA at 3:30pm. at 9:30am, I received an email alerting me that my flight was cancelled. I had not been automatically rebooked, so I got on the phone.
after a 30 minute wait, I spoke with someone who told me there were no flights on united but she was checking other airlines. she asked me to hold while she called us airways to confirm a seat on a similar flight from LGA. while waiting, I was disconnected. no one called me back, so I called again.
this time I was on hold for 45 minutes (precious time on days with lots of cancellations) I explained to the new representative what had happened, and she said that us airways flight was no longer an option. she looked for a flight for me and was unable to find anything until the next afternoon, not direct, and arriving at 11pm the next evening (dec 22).
now's a good time to mention that December 22 marked my 30th birthday, and my family had planned an event for me beginning a 8pm. this late arrival would mean I would miss this event, and was unacceptable to me.
when i expressed this I was told there was nothing that could be done, and no ways to get me in any earlier. the demeanor of this representative took a dark turn at this point as well, and I was told tersely that if she had something else, she would help me. I hung up very upset and distressed.
after some thought, I decided that if i wasn't going anywhere for more than 24 hours, I might as well look into taking a train to Philly and leaving from there, so I called back. this time (45 minute hold time) i asked the new representative to look into flights from PHL, and she replied with "how about JFK tonight?" I was so happy and also confused to learn that there were still flights from NYC. she put me on hold for 20 minutes. when she came back she said that in fact there were no flights from JFK that day, but she had something the next day. after another long hold, she came back and said that was unavailable as well. then she asked if I would mind going from LGA to BOS to IAD to BNA the next morning and getting in at 1pm. I told her I'd take that and she put me on hold to confirm. 20 minutes later, she came back to tell me that this was "invalid routing" and that wouldn't be an option either.
I also asked if I could get to ATL and MEM as options, to which I was also told there were no flights available. so she finally looked into PHL and told me the only option was to fly there that night, spend the night, and leave on a 6am flight in the morning through IAD then on to BNA. I asked if united was willing offer me a hotel voucher, and I was told no.
I took this itinerary and booked a hotel room in Philadelphia at my own expense of $115.
the first leg of this itinerary was with US airways, and after receiving my new e ticket from the United rep, I went online to check in. I received an error saying this wasn't available and to call US air. I did so (got through with no hold) and was told I needed to call united because the status of my ticket was incorrect.
I called united back (30 minute wait) and asked what was going on, and the rep out me on hold while she confirmed my status on each leg on my trip. this took 30 minutes, at the end of which I was told that I was indeed confirmed on the us airways flight, as well as the others. I was glad I had followed up.
so I set off for the airport. I got to LGA and was unable to print my ticket at the kiosk, so got in line (for 20 minutes). when I got to the counter, the us airways rep told me that while I was once confirmed on the PHL flight, I had been taken off the reservation by United. at this point, nothing surprised me, but I felt totally helpless. no matter how much effort and follow up I was willing to put in as a customer, United was failing at every turn.
the us airways rep ended up finding me a seat on another PHL flight which hadn't left yet, and I was able to reach my destination due to her helpfulness alone.
I spent a short 5 hours getting sleep in my hotel, and returned for the 6am flight to IAD. this one went off without a hitch, until it was time to land. we were forced to perform a "go around" which had us landing about 40 minutes late and I barely made my connection. however I made it to Nashville that morning.
I got started enjoying my holiday almost a full day later than planned.
today, I was scheduled to fly out of ATL to Cleveland and then to LGA, arriving around 7pm. last night I received an email that my CLE to LGA leg was cancelled due to weather. again, no automatic rebooking, so I called and luckily got through fairly quickly this time. the rep on this call was very helpful and rebooked me on a direct flight, however this was to EWR instead of LGA. I took this flight, as it was direct, and I no longer trusted that any of United's flights were going to end up with me where I was supposed to be.
now, I'm at the airport in Atlanta. I arrived early because I had coordinated transportation with my mother who was flying out at the same time, but my new flight leaves 3.5 hours after hers. I went to my assigned gate and saw that a flight to EWR scheduled for the morning was heavily delayed, and leaving shortly. I went to the desk and inquired about getting on this earlier flight (3831), explaining that my initial flight had been cancelled and an earlier flight would be much more convenient. the rep at the desk reluctantly agreed to take a look, and then told me she could put me on standby, for a charge of $75. I refused.
the flight I'm currently booked on is already delayed 25 minutes, hours in advance, and I'm crossing my fingers that I make it home tonight.
I cannot express the disappointment and inconvenience I've endured throughout what was my first time flying with United. I went from having a direct afternoon flight to a 2-day, 3-leg trip which included a hotel stay at my own expense. I missed out on almost a day with my family at the holidays due to the inability of your airline to assist me adequately when my flight was cancelled. and now on my return trip, I'm arriving late, and into a different airport (EWR) from which it is exceedingly more difficult for me to get home to Brooklyn than my original destination of LGA, which is a short, inexpensive cab ride. the ride from EWR will cost me around $60.
I paid over $500 for this reservation, and at no point did United fulfill their end of the transaction. in addition, your airline was unwilling to ease my burden by picking up a hotel tab which equalled a fraction of the cost of my ticket. I'm asking for compensation now, without which I can not ever envision myself booking travel with United again. A full refund or voucher for future travel would go a long way in improving my opinion of your airline moving forward.
On a positive note, I would like to compliment United's iPhone app. it is incredibly useful, and did its part in keeping me updated and informed (though it was almost always bad news...).
thank you for taking the time to address my experience / issues, and please let me know if I can offer any further information.
Respectfully,
Kylie Kaiser
22 August 2012
a box turtle's wild adventure
17 August 2012
rihanna is going to cry for oprah
check them out on sunday on the OWN network. and if you have DVR then save it because i'm going to need to watch when i get back to new york. oh, i didn't tell you? i'm going nashville this weekend for a wedding. can you believe this... delta called me earlier to tell me my flight was cancelled. they tried to put me on a flight in the morning and i was like, hell no, i KNOW that there are other flights that are leaving tonight and i want to be on one. check my instagram (or twitter) this weekend for nearly constant updates.
15 August 2012
the strongly worded email i just sent to Southwest Airlines
This was my second travel experience with Southwest Airlines, and I am certain it will be my last.
I left straight from work on Thursday to make it to the airport for my flight at 8:20PM. I had previously scheduled a car service to take me to that airport (at a cost of $38). I had received a text message that said my flight was delayed until 9PM, but because I had already scheduled the car, I decided to go ahead and be early for boarding. When I got to the airport I checked the departures board and as expected it indicated a delayed flight. I checked in and left my checked bag with security and over the course of the next 2 hours I received 3 additional text messages alerting me that my flight was now delayed until 9:50PM, the 9:30PM, then 11:50PM. Finally I received a text message that said that my flight was cancelled.
My complaint is that after waiting in line until 11PM to speak to an agent about rescheduling my flight I was told that the first available flight to Chicago was not until Sunday. The wedding I was supposed to attend was on Saturday, so the option presented was not acceptable. I asked if Southwest would provide me with a seat on a competitor's flight, and was told no. The only offer for recompensation made was to provide hotel vouchers until I could be put on a flight. Clearly as a New York resident, I don't need to wait in a hotel for a new flight.
My weekend was already ruined, and after all was said and done, I had spend more than $90 on transportation to and from the airport and on dinner (that I would not have otherwise needed). My expectation was that Southwest would provide me a way to honor the ticket that I had purchased and get me to Chicago. Failing this, due to weather or mechanical problems (there was never an excuse given for the cancellation) it would be my expectation that Southwest would recompensate me for my expenses and I would have been delighted if a future travel credit had been offered to make up for my lost time, and for ruining my weekend.
Basically Southwest failed to honor the ticket I had purchased, and then left me stranded at the airport. That is the story I am left with and unless something changes, that will be the last story I have to tell people about my experience. Southwest claims that the service they provide is "not like the other guys," and as far as I can tell that is true, because with the "other guys" I would have made it to Chicago without too much trouble.
I left straight from work on Thursday to make it to the airport for my flight at 8:20PM. I had previously scheduled a car service to take me to that airport (at a cost of $38). I had received a text message that said my flight was delayed until 9PM, but because I had already scheduled the car, I decided to go ahead and be early for boarding. When I got to the airport I checked the departures board and as expected it indicated a delayed flight. I checked in and left my checked bag with security and over the course of the next 2 hours I received 3 additional text messages alerting me that my flight was now delayed until 9:50PM, the 9:30PM, then 11:50PM. Finally I received a text message that said that my flight was cancelled.
My complaint is that after waiting in line until 11PM to speak to an agent about rescheduling my flight I was told that the first available flight to Chicago was not until Sunday. The wedding I was supposed to attend was on Saturday, so the option presented was not acceptable. I asked if Southwest would provide me with a seat on a competitor's flight, and was told no. The only offer for recompensation made was to provide hotel vouchers until I could be put on a flight. Clearly as a New York resident, I don't need to wait in a hotel for a new flight.
My weekend was already ruined, and after all was said and done, I had spend more than $90 on transportation to and from the airport and on dinner (that I would not have otherwise needed). My expectation was that Southwest would provide me a way to honor the ticket that I had purchased and get me to Chicago. Failing this, due to weather or mechanical problems (there was never an excuse given for the cancellation) it would be my expectation that Southwest would recompensate me for my expenses and I would have been delighted if a future travel credit had been offered to make up for my lost time, and for ruining my weekend.
Basically Southwest failed to honor the ticket I had purchased, and then left me stranded at the airport. That is the story I am left with and unless something changes, that will be the last story I have to tell people about my experience. Southwest claims that the service they provide is "not like the other guys," and as far as I can tell that is true, because with the "other guys" I would have made it to Chicago without too much trouble.
04 June 2012
27 April 2012
another delta fuck-up
in-flight entertainment system is down. sometimes i wonder if they've ever managed to get anything right, you know what I mean?
27 March 2012
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23 February 2012
03 February 2012
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